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BT Homehub 5 Doesn’t support Infinity 2

Recently, I’ve been experiencing speed problem with my BT Infinity 2 service – I’ve been getting transfer rates of around 7Mbs when I should have been getting up to 76. During a chat with one of their support technicians, he let slip that the Home Hub 5 doesn’t support Infinity 2 properly. More on that later….. …. First we need …

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Review: Pixapro CITI 600 TTL strobes

Yesterday’s event, the Into The Woods Ball, was the first outing for the newest additions to our ever-expanding equipment list: a pair of Pixapro CITI 600 TTL strobe heads. Whilst I’d been looking at buying these lights for some time, I hadn’t planned on doing it just yet. Unfortunately last weekend’s job saw four of our normal studio lights pack …

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More BT Woes – This time it’s the landline

Following on from the crappy service I’ve had with regards to my BT Infinity, I’ve now just discovered that they’ve killed my landline….  Jeevan Bhandary: Hello. I’m Jeevan Bhandary.Thanks for that information, I’ll check it and get back to you in a moment.  Jeevan Bhandary: Can you elaborate the issue, so that I can assist you accordingly?  Simon Coates: Phone …

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BT Infinity problem – the Saga Continues

So, BT have closed the call – yet again – without resolving the problem…..  Ankita: Hello. I’m Ankita.Thanks for that information, I’ll check it and get back to you in a moment.  Simon Coates: The ongoing DNS problem affecting the Rugby area has been flagged as “fixed” even though the problem is now worse than ever. I know of customers …

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Official photographer for New venue for Masonic Ladies’ Festivals in Warwickshire

We are delighted to announce that we’ve just been appointed as the official photographers for Woodland Grange in Leamington Spa for their new venture as a a venue for Masonic Ladies’ Festivals. We’ve already covered a handful of events at EEF’s Leamington venue and loved each and everyone of them. The staff are incredibly efficient and helpful and the facilities …

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BT Infinity & terrible customer service.

Last week I encountered a problem with my previously bullet-proof BT Infinity: I couldn’t access some web pages whilst others worked perfectly. Pages like Facebook and the BBC website were inaccessible whilst others, including this one, worked perfectly so I logged the problem with BT’s help desk. After a couple of hours, I received a message to say that the issue …

Photo booth hire – cheaper isn’t always better!

We all know the saying “If it seems too good to be true, then it probably is” and yet people fall for it all the time. News has come out about a company based in Halesowen that were offering £500 for a buffet, DJ and photo booth package. The were also offering three hours of photo booth rental for just …

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Open Letter to Mike Coupe, CEO of Sainsbury’s

Following on from my earlier blog about the damage done to my car by Sainsbury’s car wash in Rugby, I wrote the following letter to Mr Mike Coupe, Sainsbury’s CEO: 12 January 2015 Mr Mike Coupe CEO Sainsbury’s PLC 33 Holburn London EC1N 2HT Dear Mr Coupe, On the 15th December 2014, my mother visited the car wash at your Rugby …

Problems with Carwashes

Beware of Sainsbury’s automatic car wash. Just before Christmas 2014, my mum had borrowed my car to do a spot of shopping at Sainsbury’s in Rugby. Whilst she was there, she decided to do me a favour and put the car through their automated car wash. Unfortunately, that idea must be filed under the heading “No good dead goes un-punished” …