Following on from my earlier blog about the damage done to my car by Sainsbury’s car wash in Rugby, I wrote the following letter to Mr Mike Coupe, Sainsbury’s CEO: 12 January 2015 Mr Mike Coupe CEO Sainsbury’s PLC 33 Holburn London EC1N 2HT Dear Mr Coupe, On the 15th December 2014, my mother visited the car wash at your Rugby …